Rules & Policies

We are open Monday-Friday from 9:00 AM – 6:00 PM and Saturday 9:00 AM – 3:00 PM.  We are closed for lunch from 1:00 – 2:00 PM.

We respect your time and always try to stay on schedule. Likewise, we need a 24 hours advance notice if you need to change your appointment.

You will be charged a $50 missed appointment fee for all missed appointments.  Please understand that this fee is cover the expenses of setting up the treatment room, sterilizing the instruments and having the dental staff idle when they could be treating other patient.

Our office meets and exceeds all required federal and state infection control standards.   All instruments are heat sterilized which kills TB spores, hepatitis, and the AIDS virus.  Our dental unit water supply is self-contained using distilled water, virtually eliminating the possibility of contaminated water lines.

During your first exam, we will check your gums, teeth, screen for oral cancer and disease of jaw joints (TMJ), and take a series of X-rays.  Without current x-rays, we cannot give you an accurate diagnosis of your oral condition.  If you have current x-rays,  please make arrangements to have them ready for your first appointment.

As a courtesy to our patients, we gladly accept and can file most insurance claims for you. Please understand that insurance benefits are only estimates and the patient is ultimately responsible for any remaining balance.

Payment is expected at the time of service unless other arrangements are made in advanced.  We accept cash, checks, major credit cards, and dental insurance.  You are responsible for any charges that your insurance or other plans do not cover.  If your insurance plan does not pay us within 60 days, we will bill you.  Accounts that are 90 days overdue are turned over to collection agency.  If this happens, you will then be responsible for that account, any collection fees, and a $10.00 fee per month.  There is a $25 fee charged for all returned checks.

PAYMENT PLAN:  For your convenience, we have outsourced all patients financing to a healthcare finance company.  We have 3 to 6 month interest free plans, or extended payment plans with low monthly payment.  Please speak to one of our staff for more details.